Essential Functions and Responsibilities:
This is a senior level Enterprise Architect position supporting ITSD-DOLIR. Provides technical and application leadership and direction of DOLIR’s Enterprise Architecture. Demonstrates exceptional knowledge of software, hardware, network, security and standards of IT solutions to provide the best results to the business. Architects and designs information technology solutions and services for customers. Strong knowledge of middleware software (WebSphere, IIS, IHS, uDeploy, etc.), networking, core systems, datacenters and operating systems. Experience with and working knowledge of call center and IVR systems. Comprehensive knowledge of security procedures and processes striving to reduce security risk and improve availability of agency applications and data. Working knowledge of software development lifecycle. Leads efforts in troubleshooting technical infrastructure to resolve application outages. Continually evaluates new technologies to improve IT services and/or reduce operational cost. Possesses strong financial skills to project current operational costs and forecasts costs for new solutions. Tracks, scrutinizes and oversees accountability and accuracy of IT expenditures supporting agency. Develops total cost of ownership for agency application portfolio. Aligns SDC, telecommunications and ITSD staff cost to portfolio. Agency business process expertise and strategic knowledge of agency business goals and aligns IT strategies to create efficiencies and cost savings. Handles broad-based, often complex, communication for internal and/or external audiences. Create a forum and format for ongoing and open communication within functional area or among departments.
Job Knowledge, Skills, and Abilities:
Exceptional knowledge of software, hardware, network, core systems, telecommunications, datacenters and security. Possesses strong financial skills to project current and future operational costs for existing and new IT solutions. Excellent verbal and written communications skills required. Exceptional troubleshooting skills for advanced IT systems.